Best Western The Webbington Hotel & Spa

Food for evening meal was delicious - so much better than going for pub grub. Breakfast also great lots of choose. I give the food 5 stars. Staff were lovely the receptionist was most helpful, she told us all about the history of the hotel - and even printed for us some pages about the history of the hotel and area - please let her know how lovely and welcoming she was. Loved being able to use the swimming as a guest, the pool is lovely.

Ended up staying 5 nights the first room was put into was tired and I arrived 1 am and was a party going on and was in a block across from main hotel and room although clean was a bit smelly and tired, However next day they moved me to similar room that was clean and functional, Gym was old but again functional Breakfast was very good and I had 2 evening meals again that were good When I saw what my company had paid, think it’s definitely good value for money and all staff were nice

Out of the way and fairly quiet. Nice walks nearby. Staff are very pleasant and helpful. Bar food was very good. I should think on a nice day it would be great sitting outdoors.

When we arrived there was a very friendly young man on the reception desk who was very informative, polite & thoughtful. He asked us if we were going to use the leisure facilities (as you need to book the pool) and I told him not this time due to my hip & my husband has hurt his ankle, we were given our key card and set off to find our room. Then the man from reception came running after us and offered us another room nearer the main hotel with less stairs, we were really impressed with how he had thought about my comment, a very good example of customer care. Our room was a family room, spotlessly clean, inners on the pillows & mattress cover with fresh cotton sheets. Lots of channels on the TV & a varied choice of teas, coffees & hot chocolate with packets of biscuits. Toilet facilities were clean & fully stocked of towels & toilet paper. We ate in the bar and was greeted by a very friendly chatty barmaid, she was informative and was happy to chat about the building and its history and informed us there was an information sheet available at the reception on the history of the building, that was a good read. Food was excellent, we chose the BLT ciabatta , onion rings & a side order of chips. Good price, well presented & definitely filled us up. We went down for breakfast about 8.30am, breakfast was explained that it was a buffet style and we chose where we wanted to sit. The buffet was the normal bacon, mushrooms, beans, sausages, fried bread, tomatoes & scrambled bread, had a nice selection of cereals with fruit or prunes & pastries, with your toast you had a choice of jams & marmite. Tea, coffee & juices were also available. There were alternatives that you could order like smoked haddock, fried & poached eggs etc. Free WiFi was great & happy with free parking too. Excellent experience down to amazing staff & good facilities.

Very nice hotel with impeccable, friendly staff. Room comfortable and spacious. It was lovely to relax in the bar after we had been out with friends. The view across the Somerset Levels was amazing especially in the warm spring sunshine.